Corporate Case Study
Abbey National
National Magazine Company Ltd

National Magazine Company Ltd
 
 

Our publishing house experience left Ocean in good stead when we were awarded the contract to clean the premises of National Magazine Company Ltd, publishers of many well-known magazine brands including the internationally recognised Cosmopolitan magazine.

National Magazine is dedicated to quality and excellence in publishing and has a strong belief in the branding of titles by creating an image or personality around each magazine. With seventeen publications the offices of National Magazine reflect the fast paced and constantly evolving working patterns.

Ocean worked very closely with the facilities management team in order to tackle problem areas. By reviewing working practices and introducing strong supervision we were able to improve performance. Promoting strong and effective communication between Ocean and the facilities management team has resulted in enhanced service provision. Involvement of departmental managers by using monthly benchmarking focuses and involves the end user and engages their enthusiasm.

David Mayne has been responsible for the management of the team and when asked about National Magazine said: -

"Ocean is not looked upon as the cleaning contractor by National Magazine but as a vital member of the facilities team. Such partnering reinforces my pride and enthusiasm for the business and is an ethos I apply to my daily working."

Ocean is perceived not as an overhead but as an essential part of the business.